Shipping policy
Last updated: April 19, 2026
At Riffat Store, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains how we process, ship, and deliver your purchases.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on:
- Sundays
- Public holidays
- National holidays
If we experience a high volume of orders, processing may take slightly longer.
Shipping Time
Estimated delivery times may vary depending on your location.
Domestic Shipping (Pakistan):
3–7 business days
International Shipping:
7–21 business days
Delivery times are estimates and may vary due to customs, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping costs are calculated at checkout based on:
- Delivery location
- Package size
- Weight of items
- Shipping method selected
Any applicable shipping charges will be clearly shown before payment.
Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email or message with tracking details when available.
You can contact us if you need assistance tracking your order.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders delayed or lost due to incorrect customer information including:
- Wrong address
- Incorrect phone number
- Incomplete address details
Customs & Import Duties
For international orders, customs duties or import taxes may apply depending on your country.
Customers are responsible for any:
- Customs fees
- Import taxes
- Local duties
These charges are not included in the product price or shipping cost.
Delayed or Lost Shipments
Although we work with trusted courier partners, delivery delays can happen.
We are not responsible for delays caused by:
- Customs inspections
- Weather conditions
- Courier service interruptions
- Political events
- Natural disasters
If your package appears lost, please contact us so we can assist you.
Damaged Packages
If your order arrives damaged:
- Take photos immediately
- Contact us within 48 hours of delivery
- Include your order number
- Provide clear pictures of the damaged item
We will review the issue and help resolve it quickly.
Contact Information
If you have any questions about shipping, please contact us:
Store Name: Riffat Store
Email: riffatfarooq5436@gmail.com
Phone: +92 328 0033373
Address: 59 Street, Genius Maker Academy, Lahore, 54660, Pakistan